Privacy Policy – How 111kb Protects Your Personal Data

1 Introduction

This Privacy Policy applies to all users of the 111kb platform, accessible at 111kb.onl and through the 111kb mobile app. It describes how we collect, use, store and protect information about players who register and use our services.

111kb is a gaming and sports betting platform built for Pakistan players. The platform supports Cricket betting, PSL live odds, Slots, Live Casino, Bingo and Esports. All transactions are conducted in PKR using locally familiar payment methods. Because we operate with real player accounts and real PKR balances, handling personal data responsibly is a core part of how the platform operates.

By creating a 111kb account, you confirm that you have read this Privacy Policy and understand how your personal data will be used. If at any point you have questions about how your data is being handled, the support team is available 24/7 through in-platform live chat.

This policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the complete set of rules and commitments governing your use of 111kb.

2 Data We Collect

The personal data we collect falls into three broad categories: information you provide directly, information generated through your use of the platform, and technical information collected automatically.

We do not collect sensitive personal data such as religious beliefs, political opinions or biometric data beyond what is required for identity verification purposes.

3 How We Collect Your Data

Data is collected through the following channels:

• Direct input: Information you type in when you register, update your profile, contact support or make a deposit or withdrawal request.
• Automated collection: When you browse the platform or use the 111kb app, technical data such as your IP address, device details and navigation patterns are collected automatically via cookies and server logs.
• Payment processors: When you deposit or withdraw in PKR via JazzCash, Easypaisa, Raast or Bank Transfer, the payment provider shares transaction confirmation data with us so we can credit or debit your account correctly.
• Identity verification services: If we use a third-party identity verification provider to confirm your documents, that provider may share the verification outcome and supporting data with us.
• Customer support interactions: Any communications you initiate with our support team via live chat or email are recorded and stored as part of your account record.

4 How We Use Your Data

111kb uses collected personal data for the following purposes:

• Creating and managing your player account, including login authentication and account security.
• Processing PKR deposits and withdrawals through your chosen payment method and maintaining accurate financial records.
• Verifying your identity to prevent fraud, underage access and money laundering – this is a core operational requirement, not optional.
• Settling bets and game outcomes correctly and resolving any disputes about Cricket, PSL, Slots or other gaming results.
• Sending account-related communications such as deposit confirmations, withdrawal notifications and important account alerts.
• Sending promotional communications about bonuses, PSL season offers and platform updates – only if you have not opted out of marketing messages.
• Monitoring for unusual activity, suspected fraud, prohibited conduct or responsible gaming concerns, and taking action where necessary.
• Improving the platform experience by analysing how players navigate the site and interact with game categories.
• Complying with any applicable legal obligations that require us to retain or report certain data.

We do not use automated decision-making or profiling in ways that produce significant legal effects on players without human review.

5 Sharing Your Data

111kb does not sell your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive transaction details necessary to process your PKR deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) services may receive your identity documents and personal details to complete verification checks on our behalf.
• Game software providers: Providers of Slots, Live Casino and other game content receive your player ID and game session data for the purpose of delivering the game and recording results. They do not receive your full personal profile.
• Technical infrastructure providers: Hosting, security and analytics providers who process data on our behalf under strict data processing agreements that prohibit them from using your data for any other purpose.
• Legal and regulatory requirements: If required by law or a lawful request from a competent authority, we may disclose specific data as legally obligated. We will notify you where we are legally permitted to do so.

All third parties who process data on behalf of 111kb are required to handle that data in a manner consistent with this Privacy Policy and applicable data protection standards.

6 Payment Data and Financial Privacy

Given that 111kb processes real PKR transactions, payment data deserves specific attention. Here is how financial information is handled:

• 111kb does not store full payment credentials such as JazzCash PINs, Easypaisa account passwords or complete bank account numbers on its own servers. Payment authentication is handled entirely by the respective payment provider.
• We do store transaction records including the amount, date, payment method type and transaction status. These records are necessary for account balance management, dispute resolution and financial audit purposes.
• Withdrawal requests are processed only to payment methods verified as belonging to the registered account holder. This requirement exists specifically to protect your financial privacy and prevent unauthorised withdrawals.
• If a deposit fails or a withdrawal is delayed, our support team may request your transaction reference number to investigate with the payment provider. We will never ask for your full PIN or password.

7 Cookies and Tracking Technologies

111kb uses cookies and similar technologies (such as local storage and session tokens) to operate the platform and improve your experience. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you are active and security tokens that protect against unauthorised access. You cannot opt out of essential cookies as they are necessary for the service to operate.
• Functional cookies: Remember your preferences such as language settings, preferred game category and notification preferences so you do not have to reset them each session.
• Analytics cookies: Help us understand how players move through the platform – which pages are visited most, where players tend to drop off, and how different device types affect the experience. This data is aggregated and not tied to identifiable individuals.
• Marketing cookies: Used to measure the effectiveness of promotional campaigns. These cookies help us understand which bonus offers resonate with Pakistan players so we can improve future promotions. Marketing cookies can be disabled via your browser settings or account preferences.

Most browsers allow you to view, manage and delete cookies via browser settings. Note that disabling essential cookies will affect your ability to stay logged in and use core platform features. Disabling functional or analytics cookies will not prevent you from using 111kb but may reduce personalisation.

8 Data Retention

111kb retains personal data for as long as your account is active and for a reasonable period after account closure, in line with the following general principles:

• Active accounts: Data is retained for the full duration your account is open and used for account management, security and communications purposes.
• Financial records: Transaction data including PKR deposit and withdrawal history is retained for a minimum of five years after the transaction date. This is necessary for financial audit purposes and dispute resolution.
• Identity verification data: Retained for a period after account closure to meet know-your-customer record-keeping requirements.
• Support communications: Chat transcripts and support emails are retained for up to two years to assist with ongoing dispute resolution and service quality review.
• Closed accounts: When an account is voluntarily closed, personal data is retained in a restricted state for the minimum period required, after which it is securely deleted or anonymised.

Data associated with accounts closed due to a confirmed Terms breach may be retained for longer periods where this is necessary to protect the integrity of the platform and other players.

9 Security Measures

Keeping your personal data secure is something 111kb invests in seriously. The security measures in place include:

• SSL/TLS encryption on all data transmitted between your device and the 111kb platform.
• Encrypted storage of sensitive personal and financial data on secured servers.
• Access controls that limit which staff members can access player data, based on their role and operational need.
• Regular security reviews and monitoring for unusual access patterns or potential data breaches.
• Two-factor authentication options available to players who want an additional layer of login security.

Despite these measures, no system is entirely immune to security risks. If you have reason to believe your account has been accessed by someone else, or if you notice any suspicious activity, contact support immediately so we can act quickly to protect your account and data.

10 Your Privacy Rights

As a player on 111kb, you have the following rights in relation to your personal data:

To exercise any of these rights, contact the 111kb support team via live chat or email (shown in the footer below). We will respond within a reasonable timeframe. Note that certain rights may be limited where data retention is required for legal, financial or security reasons.

11 Minors and Age Verification

111kb is strictly an adult platform. The minimum age to register and use any feature of the platform is 18 years. We do not knowingly collect personal data from anyone under 18.

Age verification is part of the registration and identity verification process. If we have reason to believe that a registered account belongs to a minor, that account will be immediately suspended pending investigation. Any funds associated with the account will be handled according to our Terms and Conditions.

If you are a parent or guardian and believe a minor has registered on 111kb using false details, please contact our support team immediately so we can take swift action.

12 Changes to This Privacy Policy

111kb may update this Privacy Policy from time to time to reflect changes in platform features, payment integrations, applicable data protection standards or operational requirements. When meaningful changes are made, active players will be notified via their registered email address and/or through an in-platform notification.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. Continued use of the platform after an update takes effect constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how your data is being handled.

13 Contact Us About Privacy

If you have any questions, concerns or requests related to this Privacy Policy or the personal data 111kb holds about you, please reach out to our support team. We take every privacy-related query seriously and will respond as promptly as possible.

The fastest way to reach us is through the live chat available inside the platform, which is staffed around the clock by a team that understands Pakistan-specific player concerns. You can also send a detailed query to our support email address shown in the footer of this page – please include your registered username and a clear description of your request so we can assist you efficiently.